Secure UK on-line accessory shopping
for motorhomes and motorcaravans,
parent business established in 1981.

   
 

 

 FAQS - Cashback Scheme Info

   
 

 


Cashback offers for Members of recognised Clubs!

NB: Member Cash-back available with on-line purchases only


This is quite an offer and is entirely genuine - as a recognised club member you can buy something you want and get a cash back discount of up to 100.

Yes really - as a real bonus, we're giving you the opportunity to get back around 5% of your
on-line purchases!  This scheme is entirely separate from any seasonal discount voucher or other discount schemes and cannot be combined with other offers - these are either/or offers.

This is quite an offer and entirely genuine - in essence if you buy on-line and can then promptly provide evidence of recognised club membership we will normally give you a 5% cashback on qualifying items, this is paid as a refund against the purchased goods. Just a few items are at 2% or 3% and a few at an exceptional 10% - all as shown on the purchase page.

So, How does it work?

It's simple really: On any page with the "... Cashback ..." line at the top, just purchase anything you need using our normal on-line checkout and also provide some evidence of membership of a recognised motorhome related club and we will then refund your cashback.

Qualifying 'clubs'?  e.g. CC, CCC, MHF, OAL, SBMCC, MHList, ECC, etc.

Percentage - of what? and when?

This members discount scheme is typically 5% of our already discounted prices - but it can be 2% to 10%. We try to show the rate at the top of the product shopping page and it is paid as a cashback via the usual refund system so goes back to whatever was used to make the payment. The % is applied to the value of the qualifying goods ordered on-line from a cashback page during the period of the offer. Carriage is excluded as are other non-cashback items as marked or from a different non-cashback page unless agreed by email. Normally each order is treated separately.

Are there any rules and restrictions?

Well yes there have to be a few. • The initial purchase value has to be for 100 or more and the cashback itself is subject to a maximum of 100. These values cover the majority of on-line purchases made on our site. • All purchases must be made on-line. • Your own valid membership identity or discount code must be provided in the message box during checkout or promptly by email immediately following purchase. Valid identity might be a membership number or a displayed forum username. We reserve the right to check for validity. Naturally we will not ask for passwords. • The offer only applies to mainland UK pre-paid on-line orders with included VAT and excludes all PP. • Any returns will be taken into account and their value deducted from the cash-back calculation along with carriage costs. • Some items are excluded from this offer so please note - if there is no "Member Cashback" banner at the top of the page then there is no offer on those products! • Spare parts and sale items are normally excluded. • Only one offer of any kind is allowed per purchase, so for example you might be able to opt for a free groundsheet with a Privacy room or a Members Discount where available or a Seasonal Discount Voucher or Voucher Redemption but not more than one offer per purchase. • Bargain bin / bin-end or marked "sale" or "special offer" items are always excluded from all the discount schemes.

Summary: This is quite an offer and entirely genuine - as a recognised club member you can buy something you want now and get a cash-back discount of up to 100

How will it work in practice?

To claim your member discount on a 100+ on-line purchase made during the offer period ...

Simply provide your own membership details via the message/instructions to seller link during checkout. All we need is the membership number or displayed login/alias for your own account and the name of the organisation (CC and CCC will do as the names of the two main clubs). Please do not send us passwords. We reserve the right to check that these details are valid and will routinely audit them. Privacy: We respect your privacy and security so this information is used only for the cashback scheme, no other purpose, and is not retained longer term.

If you miss the checkout message link just email us promptly afterwards and we'll tie up the purchase with your message - using or referring to the same email address helps of course.

Our system will automatically charge you our normal price for these goods but soon after receipt of the information we will send your cashback as a partial refund. A few days delay is normal to allow us to account for any returns or adjustments. Otherwise we'll be as prompt as we can with these refunds but can't guarantee they will be instant!

Added note:  We do the refunds in batches so anything from 2-7 days is normal depending on how your order date relates to the batch date - and sometimes up to 14 days is possible but unusual. Do email us if it has taken a long time and you think we might have missed yours.

Is anything else affected?

No, all our usual terms apply, VAT is included in all prices, delivery is charged per order based on gross order value and is in any case Free over 100 as long as it is 'standard delivery', i.e. to mainland UK excluding the 'Highlands' area. Sometimes we have other carriage offers running and these still apply to all orders. Info: Some oversize, over heavy, or exceptional items will still carry an extra handing charge which is added to the carriage and is displayed in the basket; long awnings, cookers, and lead-acid batteries are examples of this.

All totals are calculated and displayed in our shopping basket before actual checkout, so do feel free to use add-to-cart to check totals and/or amend a basket at any time. The cashback amount will not be displayed in the basket. The cart / basket contents will be remembered for some time so you can return to it to make amendments. Every shopping page has a View-Basket button towards the bottom of the page and the home page has a View-Cart picture link top right. There are no identity issues, nor any money taken until you actually check out with your card or PayPal account nor is any login or registration required to add-to-cart or to view the basket/cart contents and any carriage.

For your extra security no human ever sees your card or payment details other than the paid amount.

Privacy: We respect your privacy so any membership checking will be just to confirm validity of the membership-name, no other personal information is involved. We will never ask for anything like passwords or personal information.

Delays?  We do very occasionally have issues with the database system we use to manage the cashback payments. If yours has been delayed we do apologise, remind us if necessary, we do endeavour to keep cashback payments prompt and up to date!

Spare Parts are normally excluded from these offers as are sale items.

 

   


 
 
All material copyright Neill & Dilys King and/or motorcaravanning.co.uk and/or Neill & Dilys King 1999 - 2018 unless otherwise stated.
 
 

2016