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Extended by popular demand - December Discount Vouchers.

Up to 10% Discount Voucher with December on-line purchases!

Yes really - as a season-end bonus, we're giving you the opportunity to get back up to 10% of most of your on-line purchases this December!  We offered a similar scheme last year and many of our customers benefitted greatly.

This is quite an offer and entirely genuine - in essence you can buy something you want now and get a discount voucher valued up to £100 to buy something else at up to 50% discount at any time in the first half of 2010!

So, How does it work?

It's simple really: On any page with the "Offer!" line at the top, just purchase anything you need using our normal on-line checkout and we will send you a virtual discount voucher entitling you to claim your discount against your next on-line purchase with us in the first half of 2010.

10% - of what? and when?

The virtual voucher is for up to 10% of the value of any qualifying goods ordered from us on-line in the remainder of 2009. Individual voucher codes will be issued for each separate order. You can redeem it/them against further on-line purchases made in the first half of next year ... right through from January to June 2010.  Most products carry a 10% voucher but some carry a 5% voucher and just a minority are excluded from the scheme. The voucher percentage is clearly shown against the product or on the page - usually found at the top of the page.

Are there any rules and restrictions?

Well yes there have to be a few. • The initial purchase value has to be for £100 or more and the discount value itself is subject to a maximum of £100. These values cover the majority of on-line purchases made on our site. • All purchases should be made on-line for mainland UK delivery. • Redemption has to be during the first six months of 2010. • Any returns will be taken into account and their value deducted from the voucher calculation along with carriage costs. • The offer only applies to UK pre-paid orders with included VAT and excludes all PP. • Vouchers are not transferable and only one redemption is allowed per purchase at up to 50% of the purchase price. • Few items are excluded from this offer or have a modified offer but in these cases the product or product page will be clearly marked. • Only one offer is allowed per purchase, so for example you might be able to opt for a free groundsheet with a Privacy room or a Members Discount where available or a Discount Voucher but not more than one per purchase. Bargain bin / bin-end items are always excluded.

Summary:  This is quite an offer and entirely genuine - you can buy something you want now and get a discount voucher valued up to £100 to buy something else at up to 50% discount at any time right up until the end of June 2010!   That will help cushion the 2010 VAT rise nicely!

How will it work in practice?

Following each of your December purchases we will send an order confirmation as usual but also stating the discount value and redemption code.

Then to claim your voucher discount on a purchase you make at anytime from during January to June 2010 simply enter that redemption code into the message box on checkout. Our system will charge you full price for these goods but on receipt of the code we will check back on your order history to confirm your eligibility and will then refund the voucher value. We will be as prompt as we can with these refunds but can't guarantee they will be instant!

If you have any difficulty with that process just send us the code by email immediately following your completed checkout and we will carry out the same procedure. If you are unable to make the 2nd purchase on-line due to some system problem we'll do our best to help by other means.

Example: 

You buy a pair of seat swivels under the offer this year for £253.00 and qualify for a  10% discount voucher worth £25.30. Then you buy a toilet cassette plus a carton of Aqua Kem in the early part of next year for £134.95 plus carriage and quote your discount voucher code. We then refund the £25.30 value of your voucher - the refund is made against your second purchase payment and goes back to your card or paypal account as appropriate. All this applies to on-line purchases only and calculations exclude carriage, refunds, returns,  adjustments. etc.

Is anything else affected?

No, all our usual terms apply, VAT is included in all prices, delivery is charged per order based on gross order value and is in any case free over £250 as long as it is 'standard delivery', i.e. to mainland UK excluding the 'Highlands' area.

All totals are calculated and displayed in our shopping basket before actual checkout, so do feel free to use add-to-cart to check totals and/or amend a basket at any time. The cart / basket contents will be remembered for a time so you can return to it to make amendments. There are no identity issues nor any money taken until you actually check out with your card or PayPal account.

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